Help

Thank you for shopping with TEDDY VONRANSON! You are now part of the exclusive community of friends who are participating in the TEDDY VONRANSON launch collection.

Should you have any questions regarding your order, including placing your order, tracking your purchase, or arranging an exchange or return, we are happy to help.

Email us at customercare@teddyvonranson.com

Contact form

Frequently Asked Questions

Do you offer express shipping?

We can accommodate faster shipping; rate is determined based on zip code. Please email customercare@teddyvonranson.com with any shipping requests or questions.
How are the products shipped?

We are committed to ensuring each product is crafted with utmost care and is carefully packed and shipped.
Where is TEDDY VONRANSON made?

Our design team prides itself on seeking out brand partners and makers that strive for excellence in their craft in creating garments and apparel.
We are excited to have partnered not only with New York City based ateliers and makers but some of the finest international partners that practice the craft of bespoke tailoring and hand knitting.

When choosing brand partners we take into consideration both their level of expertise and their commitment to ethics and sustainability in the products they create.
What stores carry TEDDY VONRANSON products?

Currently TEDDY VONRANSON is exclusively sold in store and online at The Conservatory.
How can I unsubscribe from your newsletter?

Please click on the Unsubscribe link at the bottom of the newsletter email.
How can I find my perfect size?

Teddy takes great pride in the fit of each of his garments. For the expression that is intended, always take into consideration your usual size and size up or down accordingly.
Return policy

Should you have any issue with your product please contact customer service or refer to the return instructions enclosed in the package for an exchange or refund.